Who is responsible
WatchSource is operated by Time Fusion Watches Co. L.L.C, which is responsible for the personal data covered by this policy. Registered address: Gold Souk 1, Deira, Dubai, United Arab Emirates. Trade licence: 1352194. Contact for personal data matters: support@watchsourceapp.com; phone and WhatsApp: +971 50 921 09 61.
Data we process
We process account and business details, including name, phone number, email, company and business-verification documents; authentication records; offers, requests, images, listing text and related business contact details available through the service. We also process subscription and transaction records, referral details, searches, usage events, IP addresses, technical logs and identifiers needed to deliver notifications.
Sources of information
You provide information when you register, verify your business, publish a request, search, pay or contact support. Information available through the service may also be provided by other users, business information sources and service providers. This can include listing details and associated business contacts.
Payment and notification providers supply transaction and delivery information. Technical information is generated when you use the service. If you have questions about the source or accuracy of personal data relating to you, contact support@watchsourceapp.com. Do not submit personal information you are not entitled to share.
Why we use it
Account, verification, listing, search and subscription information is used to provide the service you request and perform our contract with you. Without necessary account or verification details we may be unable to register or verify you or provide a feature. Where permitted by applicable law, our legitimate interests support security, fraud prevention, troubleshooting and reliability. Accounting and compliance records are processed under legal obligations. Where a use requires consent, including optional tracking, consent is its basis; publishing this policy does not itself obtain consent.
Who can receive it
Listing content and relevant business contact details may be visible to other authorised users of WatchSource. We use service providers for hosting, security, communications, payment processing and analytics. They may process the account, transaction or technical information needed to provide those services.
Payment details entered on a payment provider’s page are handled by that provider. External services you choose to use have their own privacy policies. We may also disclose information where required by law or necessary to establish, exercise or defend legal claims.
Payments and referrals
For subscriptions we keep the plan, amount, currency, status, dates, invoice and provider transaction identifiers needed for access, reconciliation, accounting and disputes. Stripe processes card details entered in its checkout; see its privacy information for its processing.
USDT wallet addresses and transaction hashes may be recorded with the invoice. Blockchain transactions are public and cannot be altered or erased by WatchSource. Referral records connect a referral code, the referred account and qualifying payments to calculate rewards and handle payout requests.
International processing
The operator is based in the United Arab Emirates. Service providers may process data in other countries where they operate. Locations and legal protections may differ from your country.
Contact support@watchsourceapp.com for information about providers and transfer arrangements relevant to your data, including applicable safeguards. A deletion request to WatchSource does not itself delete records that an independent payment provider must retain by law or data already recorded on a public blockchain.
Storage and security
Data may be processed outside your country, including by international service providers. We use access controls and secure connections to protect it. We retain data for as long as needed for the service and applicable accounting, legal, dispute-resolution and security obligations; backup copies may remain until replaced through the backup cycle.
Retention criteria vary by record: account and verification data support the business relationship; listings and searches support search and service history; payments and referrals support accounting, disputes and legal duties; technical and notification records support security and delivery. We consider continued necessity, legal duties and unresolved claims. Removing the app or ending a subscription does not itself delete the account.
Cookies, analytics and notifications
The website uses cookies or local storage for sessions, language and settings, and uses Yandex Metrica and Google analytics tools to measure visits and acquisition events where configured. Browser settings can restrict cookies; this can affect sign-in. Mobile apps store preferences locally and use Firebase and Apple services for push delivery. You can disable notifications in device or browser settings. Website usability analytics can include clicks, scrolling and session replay through Yandex Webvisor.
Your choices and requests
You can contact support@watchsourceapp.com to request access, correction or deletion of personal data, or to raise a privacy concern. We may need to verify your identity and explain any records we must retain. Rights to restriction, objection, portability, withdrawal of consent and complaints to a competent authority depend on applicable law. Withdrawing consent does not affect earlier lawful processing.
Scope and changes
This policy covers WatchSource on the web, Android and iOS. The service is intended for professional watch dealers, not children. We update this page when our processing changes and show the revision date above. Contact us if you believe a child has supplied personal data.
Request account deletion
Your WatchSource account, profile, verification documents, notifications and requests you created will be permanently deleted. You will lose access to the service.
When we process your request, website subscription renewal stops. Cancel any App Store or Google Play subscription in that store. Deletion does not automatically refund previous payments.
Payment and tax records, records needed for disputes or legal obligations, and a minimal record of deletion are retained where required. Other people's content is not deleted. Backup copies expire through the backup cycle.
Submit your request after signing in, under Profile → Account. We process requests within 7 calendar days. You can check its status and cancel it there until processing starts.